In this session, you’ll learn how to:

• Leverage the interactive OneHome portal to provide a seamless and engaging experience for your buyers while maintaining full visibility and control as their agent.

• Optimize your Stellar MLS branding to ensure your name and contact information remain front and center throughout the customer’s journey.

• Increase responsiveness and customer engagement by enabling optional text notifications for real-time property updates.

• Set up and use Matrix portal notifications to track your customer’s activity, including saved searches and viewed listings.

• Establish clear expectations and communication strategies to guide your customers with confidence and keep the home search on track.

You’ll leave this session equipped with the tools and strategies to lead with confidence and deliver a standout customer experience—all the way to a successful finish. Saddle up for success and make OneHome your winning advantage!

You'll learn how to: 

• Set your customers up on easy, interactive auto emails to establish a strong connection from the start. Then, guide them through listings where they can request tours, send messages, and provide feedback—all in real time.

• Enhance the OneHome experience by leveraging powerful tools designed to support your buyers every step of the way. Use the side-by-side comparison feature to help customers confidently evaluate their top contenders and collaborate through Agent Picks and Discards, allowing both you and your customers to highlight ideal matches or remove less suitable options to stay focused on the best-fit properties.

• Support your customers as they search the MLS using intuitive map and criteria-based tools, save their favorite listings, and receive tailored property matches through the Property Fit and Buyer Planner features. Customers can explore, organize, and plan confidently, all within a OneHome experience that is fully branded to you, reinforcing your role as their trusted real estate professional.

• Enhance your buyer presentation with a ready-to-use OneHome checklist highlighting your value and positioning you as the front-runner in their home-buying journey.

Join us and get everything you need to confidently round the turn and head for the finish line—with your customer right alongside you. 

In this session, you’ll learn how to: 

• Move effortlessly between Matrix, Prospects CRM, and OneHome to manage contacts, automate follow-up, and deliver timely, personalized experiences to your customers. 

• Set up smart workflows that keep your customers engaged throughout every stage of the home search. 

• Track activity and communication across all three platforms, giving you a 360-degree view of your customer's journey. 

• Use the integration to stay top-of-mind, respond faster, and build strong, lasting relationships. 

By the end of this course, you’ll have the tools to cross the finish line with confidence—bringing your business full circle and setting yourself up for long-term success.